Frequently asked questions.

Do you offer telehealth?

We offer a range of services including telehealth, video, and most importantly in person sessions.

How long is your waitlist?

We are always taking referrals, if we don’t have the capacity to take you on, we are always happy to link you with someone nearby who does have availability. Just give us a call for options.

What is the difference between a psychotherapist and a counsellor?

Mostly registration. PACFA accredited therapists and counsellors either have a master’s in counselling or many years of experience working with clients. Counsellors and psychotherapists alike cannot offer diagnosis, but most are comfortable referring through their networks to ensure you get the support you need

Is it covered under Medicare?

Counsellors are not registered under Medicare currently. Which is why at L-Z Psychotherapy we price our appointments “at gap” costs. Meaning our services will not cost any more than you would pay seeing another clinician at our center.